Information for Guests

For the 2023 season, the house will be open to those guests who have a room reservation or a restaurant reservation.

 

Arrivals:

To allow enhanced cleaning & sanitising of our rooms we would ask that you check in from 3.30pm.

Swimming Pool:

There will be a booking time sheet for the pool, please use this to book your swimming times so everyone can enjoy the facility safely. We would ask that you book on arrival rather than pre booking before arrival.

Please contact the hotel about activities within the locality, which you may be interested in participating in, so we can give you information.

Families:

We would ask families with small children to make their dinner reservations for the 6pm 6.15pm or 6.30pm slots.

Children’s dinner menu available.

Barbara our childminder is available to pre book. Please contact reception for her mobile number.

Breakfast:

Breakfast will be served from 8am-11am, we find the busier times ar

e normally between 9:45am - 10:15am.

Lunch/Afternoon:

To allow for enhanced cleaning of your room we would kindly ask you to leave your room sometime between 11.00am-3.00pm. We will open the bedroom windows and leave them open to let the fresh air circulate.

We will have reserved areas on the lawns for residents. Lunch will also be available in the lounges. You may have guests for lunch if you make a prior reservation with reception.

Dinner:

Dinner will be served from 6pm-8.15pm daily. The menu will change on a daily basis. The Cook & Gardener is also open to non residents and you can book a table here

Pavilion:

Pizzas on the lawn this year will be served under our traditional, canvas king pole tent - we anticipate opening around Easter and will confirm nearer the time.

And so to bed:

Batts bar will shout last orders at 12 midnight for 12.30am.

Checkout:

Your bill be emailed to you on the morning of checkout and we ask you to vacate the room by 10:30am to allow for us to do our enhanced cleaning. If there are any discrepancies on your bill please dial reception on 0. At payment time we would remind you to adhere to social distancing. 

Please drop your key to reception before checkout. 

Thank you for your patience and co-operation but most of all for your custom and your trust in us.

 

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Mark, Mary, Emily & Team.